Status:working draft. The final text is being prepared with counsel under the Indian Contract Act, 1872. The terms below reflect the studio’s standard engagement positions and are what an executed Master Services Agreement codifies. Email admin@izafalabs.com for a signed agreement.
1. Parties
These terms apply between Izafa Labs (sole proprietorship of Mukesh Purohit, registered office at House No. 5, Parvati Nagar, Circuit House Road, Jodhpur, Rajasthan 342001, India; working studio in Jaipur) and the client. Governing law: Indian Contract Act, 1872. Each engagement is formalised under a separate Master Services Agreement.
2. Scope of work
Scope is defined per engagement in the executed Master Services Agreement. Out-of-scope work requires a written change order before execution; we do not perform unbilled scope creep.
3. Payment terms
Engagements are invoiced 80% on commencement and 20% on handover. Invoices are due within 7 days. Late-payment terms (interest, grace period) are specified in the executed agreement.
4. Intellectual property
Final deliverables — code, designs, copy, documentation — transfer to the client on full payment. Pre-existing Izafa Labs tooling, open-source components, and third-party libraries remain under their respective licences.
5. Support and maintenance
Engagements include a 12-month Annual Maintenance Contract priced between ₹15,000 and ₹18,000 per year depending on system complexity. The AMC covers security patches, dependency updates, monitoring, and best-effort triage; it does not cover new feature development.
6. Cancellation and refunds
Refunds are calculated against milestones. If we miss a committed milestone date materially and without prior notice, the client is owed a pro-rata refund as set out in the executed agreement. Paid milestones already delivered are non-refundable.
7. Confidentiality
Mutual confidentiality obligations apply for the duration of the engagement and a defined period thereafter, as set out in the executed agreement or counterparty NDA. We are happy to sign your NDA where the terms are reasonable.
8. Limitation of liability
Our aggregate liability is capped at the total fees paid for the engagement. We exclude liability for indirect, consequential, or punitive damages, and for revenue or profit lost as a result of system failure.
9. Dispute resolution
Disputes are resolved by arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator. Seat: Jaipur. For matters not reserved to arbitration, the courts at Jaipur have exclusive jurisdiction.
10. Contact
For legal inquiries: admin@izafalabs.com.